META PLATFORM COMPLIANCE

User Data Deletion Instructions

Gravliq values your data privacy. In compliance with the Meta Platform Developer Policies, this page provides instructions on how you can remove your activities and request deletion of all associated data.

How to Delete Your Data from Gravliq

If you want to delete your activities and data associated with Gravliq and your Instagram account, you can do so by following these simple steps:

Option 1: Disconnect Through Your Gravliq Dashboard (Instant)

  1. Sign in to your account at gravliq.com/sign-in.
  2. Select your workspace and navigate to the Overview page.
  3. Under the Instagram Connection panel, click Disconnect Instagram Account.
  4. Your encrypted access tokens and all associated webhook subscriptions will be permanently purged immediately.

Option 2: Revoke Access via Facebook App Settings

  1. Go to your Facebook profile → Settings & Privacy → Settings.
  2. Scroll down to the Permissions section and click on Apps and Websites.
  3. Find Gravliq in the list of authorized applications.
  4. Click the Remove button next to Gravliq.
  5. Meta will immediately invalidate all access tokens and send a real-time data deletion callback to our servers.

Option 3: Submit a Manual Data Deletion Request

To request complete deletion of all user records, workspace data, activity logs, and automation history across our systems:

  • Send an email to privacy@gravliq.com.
  • Include the email address associated with your Gravliq account and your Instagram business handle.

We will confirm your deletion request within 48 hours and completely expunge all records from our primary databases and backup archives within 30 days. A confirmation receipt with a deletion tracking code will be emailed to you upon completion.

Confirmation & Deletion Status Inquiries

If you have already submitted a data deletion request and wish to check its status, please contact our Data Protection Officer at privacy@gravliq.com referencing your deletion request ticket.